Privacy Policy

Last updated: April 5, 2026

RingVine AI ("RingVine", "we", "us", or "our") is operated by Brent Technologies LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered call screening service.

1. Information We Collect

When you use RingVine, we may collect:

Account Information: Name, email address, phone number, and payment information provided during signup.
Call Data: Caller phone numbers, call duration, call outcomes (screened, forwarded, blocked), and AI-generated call summaries.
Call Recordings: If you enable Call Memory, we store call recordings and transcripts to improve your screening experience. You can disable this at any time.
Usage Data: How you interact with our portal, feature preferences, and service settings.
Caller ID Information: We use third-party lookup services to identify callers by name when available.

2. How We Use Your Information

To provide and improve our AI call screening service
To send you SMS notifications including missed call alerts, call summaries, and account updates
To process payments and manage your subscription
To detect and block spam, robocalls, and unwanted callers
To personalize your AI assistant's behavior based on your preferences
To send trial reminders and service-related communications

3. SMS Communications

By creating a RingVine account and providing your phone number, you consent to receive SMS messages from us, including:

Missed call alerts and call summaries
Voicemail transcripts
Account notifications and trial reminders
Service updates

You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for support. Message frequency varies. Standard message and data rates may apply.

4. Information Sharing

We do not sell your personal information. We may share data with:

Service Providers: Twilio (telephony), Stripe (payments), and cloud infrastructure providers necessary to operate our service.
Legal Requirements: When required by law, court order, or to protect safety.

5. Data Security

We use industry-standard encryption, secure authentication, and access controls to protect your information. Call data is stored on secure servers and access is limited to authorized systems.

6. Data Retention

We retain your account data for the duration of your subscription. Call logs and recordings are retained for up to 90 days unless you delete them sooner. Upon account deletion, we remove your personal data within 30 days.

7. Your Rights

You have the right to:

Access your personal data through your portal dashboard
Delete your call recordings and history at any time
Opt out of SMS communications by replying STOP
Request account deletion by contacting [email protected]

8. Children's Privacy

RingVine is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or SMS.

10. Contact Us

If you have questions about this Privacy Policy:

Email: [email protected]
Web: ringvine.ai

Brent Technologies LLC · Tennessee, USA