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Frequently Asked Questions

How does RingVine work? ā–¾
RingVine gives you a personal AI assistant that screens your calls. When you sign up, you get a dedicated phone number. Set up call forwarding on your phone so unanswered (or all) calls go to your RingVine number. Your AI assistant answers, has a natural conversation with the caller, blocks spam, and texts you a summary of legitimate calls.
How do I set up call forwarding? ā–¾
It depends on your carrier:

iPhone (AT&T, T-Mobile, Verizon): Go to Settings → Phone → Call Forwarding → enter your RingVine number.

Conditional forwarding (rings your phone first):
• AT&T: Dial *004*[your RingVine number]# then press Call
• T-Mobile: Dial **004*1[your RingVine number]# then press Call
• Verizon: Dial *71[your RingVine number] then press Call

Your RingVine portal also has step-by-step instructions for your specific carrier.
Will RingVine block important calls? ā–¾
No. RingVine is designed to let legitimate calls through. Your AI assistant has a real conversation with each caller — if it's your doctor, pharmacy, school, or bank, the call gets through and you get a detailed summary. You can also add VIP contacts who always ring straight through. Emergency calls are automatically detected and transferred immediately.
Does it work on landlines? ā–¾
Yes! RingVine works on any phone that supports call forwarding — iPhones, Android phones, landlines, and VoIP lines. This makes it perfect for protecting family members who still use a home phone.
What happens during my free trial? ā–¾
You get 30 days of full access — no restrictions. Your card is on file but you won't be charged until the trial ends. You can cancel anytime from your portal (Settings → Account & Billing) with no questions asked.
How do I cancel? ā–¾
Log into your portal at chat.ringvine.ai/my, go to Settings → Account & Billing, and click Cancel. Your service continues until the end of your current billing period. No cancellation fees, no hoops to jump through.
Is my data private? ā–¾
Absolutely. Your call data is encrypted, never sold, and never shared with third parties. Call recordings (if enabled) are only accessible to you through your portal. You can disable call recording at any time. Read our full Privacy Policy for details.
Can I change my AI assistant's voice or personality? ā–¾
Yes! RingVine offers 10 different voice personas — from warm and friendly to professional and authoritative. You can switch anytime from your portal's Settings page. Pro and Clone plans include additional personality customization options.
What's the difference between Personal, Pro, and Clone? ā–¾
Personal ($14.99/mo): AI call screening, spam blocking, call summaries via text, 5 VIP contacts.

Pro ($29.99/mo): Everything in Personal + unlimited VIPs, call memory, 10 personas, custom hold music, calendar booking.

Clone ($49.99/mo): Everything in Pro + voice cloning (your AI sounds like you), outbound calls, Whisper mid-call, priority support.

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